FREQUENTLY ASKED QUESTIONS

How should I prepare for an event?

Once you have registered for an event, we will send you material with information about how to prepare for the event.

The participants in our certification programs will have the option

to tell us their specific expectations.

What is the Virtual Negotiation Classroom?

Established learning partnerships are carried out via so-called Virtual Negotiation Classrooms (online access). In agreement with the participants, additional content is discussed and the transfer of practice is deepened.

Dates of our Virtual Negotiation Classroom sessions are published on our E-learning platform.

The participation is voluntary. However, we recommend that you participate in these sessions in order to achieve the best possible learning outcomes.

What is the dress code at events?

As a guideline, we recommend business casual.

How do speakers present the contents?

You will not find pin boards and «colored clouds» with us. The content is communicated in an interactive way ; realistic role plays with video analysis, as well as the use of the latest learning technologies ensure that you gain a high level of knowledge before, during and after the event.

Are role-plays recorded? May I make my own recordings?

It is not permitted to record program content, regardless of the medium. It goes without saying that keeping our negotiation cases confidential is a top priority. You commit yourself to secrecy before the beginning of the respective event so that the discussed contents do not leak out. Role plays recorded by the instructor will be deleted immediately after the program.

When are payments due?

You will receive your invoice two weeks prior to the event.

With the Advanced Negotiator you can choose whether the payment is to be made in tranches, each of which is due for the individual elements, or as a total invoice before the first element.

You will receive your invoice two weeks prior to the course and payment is due before the event begins. To ensure a smooth payment process, please inform us of your exact billing address and VAT ID.

Who should I contact if I have additional questions or concerns?

Please feel free to contact us any time before and after the events by sending an e-mail info@schranner.com or by calling us. We will take care of your request immediately.

What does “Advanced Negotiator Certification” actually mean?

Upon successful completion of elements I through III of Negotiations on the Edge you can graduate the program with the Advanced Negotiator® Certification. The certification includes a 90-minute final exam. This test will be taken on our E-learning. The test consists of multiple-choice questions.

How can I register for an events?

Please feel free to register online via the webpage of the individual program. We are also happy to receive your registration by e-mail (info@schranner.com).

What is a refresher?

The implementation of the contents in practice will be intensified. Once a year you can visit a « refresher » event. After obtaining the certification as Qualified Negotiator(R) or Advanced Negotiator(R) you can participate for three years in a row. Fees for these refresher courses are included in the certification fee.

What happens after the event?

You will receive all documentation electronically (in PDF format). You will also have access to all documentation (handouts, checklist, etc.) on our E-learning.

Where do the events take place?

Our German-language seminars are held in Munich, Frankfurt am Main, Vienna (Austria), and Zurich (Switzerland). The programs in English are held in Hong Kong, Zurich and New York City. Further locations are continuously added.

You will receive further information on the venue when you register. The event hotels are 5-star hotels.

Who covers hotel and accommodation costs?

Booking and billing with the hotel is done individually by the participants with the hotel directly. Please note that the hotels do not forward invoices. The invoice must be settled on site. Participants are responsible for arranging and organizing their own travel and accommodation.

Will my personal data be forwarded to my employer?

As a matter of principle we do not disclose any data to third parties. Your personal data is stored as required by law.

What documentation will I receive?

All documentation and information for follow-up activities (handouts, case studies, presentations, images, etc.) will be made available to you electronically directly after the event. All participants will also receive access to our E-learning with additional documents and additional test procedures (access restricted).

Our institute is also committed to sustainability, which means all documentation is provided electronically. Each participant decides for himself or herself whether he or she wants to print out documents or file them electronically.

What is offered as catering?

Lunch (3-course set menu) and snacks are included in the price. Please let us know in advance if you have any special dietary requirements (such as vegetarian) or certain food allergies.

What is the cancellation policy?

Cancellations made up to four weeks prior to the event are free of charge.

Cancellations made after that date require payment in full. However, you may send a replacement candidate for the originally registered participant provided that the replacement meets the participation requirements.

When do the events begin and end?

Our events begin at 9:00 am local time and end at 5:00 pm. The final day of a multi-day program ends at 4:00 pm. These events are concluded with a voluntary “get together” on the final day.

You will receive the detailed schedule by e-mail two weeks prior to the event.

What exactly do I get after my successful certification?

Once you have passed the certification exam you will receive an invitation to our evening gala, which is always held on the night before the N-Conference in Zurich. This is when all graduates of the past year will receive their certificates.

How do I become a member of the alumni network?

All participants of our events will become alumni of the Negotiation Club after a successful certification. As a member of our community, you will be invited to exclusive alumni events.

THE SCHRANNER CHECKLIST

4 STEPS TO IMPROVE YOUR

NEGOTIATION SKILLS

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