Our institute is built on two pillars: seminars and consulting. COVID19 has and continues to have an extremely negative impact on our seminars. Many of our customers’ further training programs were cancelled with immediate effect, hotels were closed and participants hit with travel bans. This side of our business effectively hit a brick wall. Happily, we are now able to offer several workshops online, and are currently working to create even more webinars.
What have I learned as a founder and entrepreneur? What will I retain post-COVID19?
Part 1: Cross-functional
It was important during the crisis to become familiar with other programs and functional areas. Employees who were able to think beyond the boundaries of their remit and had established good working relationships within a team were quicker to solve problems. When the crisis is over, I will continue to reinforce this exchange between functional areas, as well as encourage interpersonal communication and organize more cross-team events.