N-ESPRESSO INTERVIEW SERIES
Episode 2: Why do you have to be empathetic?
Empathy – 1st way out of a deadlock
“One of the biggest mistakes is that negotiators often try to sell the benefits before being empathetic to the pain.” – Professor George Kohlrieser
Episode 3: How to handle a disagreement?
Disagreement – 2nd way out of the deadlock
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