Deadlock – the way out
Speaker: Jack Cambria
Jack Cambria, a thirty-four year police veteran who retired as the New York City Police Department’s longest-standing Hostage Negotiation Team Commander, shares the skills used by hostage and crisis negotiators in defusing high-crisis encounters.
Reflecting on what negotiation experts have done effectively can allow you to apply it to everyday situations that you are regularly involved in ranging from misunderstandings, business & workplace disputes, and personal conflicts. He teaches specific skills that crisis negotiators utilize to ease tense situations, to lower emotion, to demonstrate empathy, to build rapport and trust through active-listening skills that are designed to influence others’ behavior to achieve a better outcome.
Join us at the Negotiation Conference 2021 on October 7th & 8th in Zurich learn how to become a skilled negotiator and boost your contract negotiation and deal making skills. You can apply all knowledge acquired during the conference to your daily negotiations immediately.
Register here!
